How to Order Prescription Lenses
How to Order Prescription Lenses with Us
To ensure accuracy and compliance, all prescription eyewear orders follow a step-by-step review process. A valid prescription issued by a licensed eye care professional is required before we can proceed. Your prescription will be verified by our licensed optician before we confirm and process your order.
👉 To begin, please submit your enquiry via WhatsApp or our Contact Form. Our team will guide you through the next steps.
Thank you for trusting us to care for your vision. We're here to help, every step of the way.
FAQ - Ordering Prescription Eyewear with Power Lenses
It’s easy! Just follow these steps:
- Message us via WhatsApp or Email
- Send your eye test result (photo or PDF)
- We'll check your power and confirm your lens type
- You'll receive a price quote
- Once confirmed, we'll process and deliver your glasses
💡 If you’re not sure how to get a prescription, we can guide you step-by-step.
Your power (also known as your prescription) will be shown on an eye test result, usually provided after a vision check at an optical store, eye clinic, or hospital. It includes values like:
- SPH (Sphere): e.g. -2.00
- CYL (Cylinder): for astigmatism
- Axis: degree for astigmatism
- PD: pupil distance
📝 You can take a clear photo of this slip and send it to us.
We highly recommend sending an actual prescription.
Even if you think your power is around “-1.50” or “-2.00”, small errors can cause:
- Headaches or blurry vision
- Eye strain or discomfort
- Lenses made incorrectly (non-refundable)
✅ For safety and accuracy, we only accept verified prescriptions to process powered lenses.